LEGAL

PRIVACY POLICY

Your privacy and data security are our top priorities. This policy explains how InTouch protects your information and respects your privacy.

Effective Date: 9 November 2025

1. Overview

InTouch (“we,” “our,” “us”) helps users manage customer-support interactions. This policy explains what personal information we collect, how we use it, and the choices you have. By using the app, you consent to this policy.

2. Information We Collect

  • Account Data: Name, email, and authentication metadata collected via email/password, Sign in with Apple, or Sign in with Google.

  • Usage Data: In-app actions such as saved companies, call history entries, and search activity.

  • Device Data: Device model, OS version, and diagnostic logs (anonymized) for troubleshooting.

  • Support Communications: Messages you send us via email or in-app support.

3. How We Use Information

  • Provide and maintain the app experience.

  • Sync your data across devices via Supabase services.

  • Improve features, monitor performance, and detect abuse.

  • Communicate updates, security notices, or support responses.

4. Sharing and Disclosure

We do not sell personal data. We share information only with:

  • Service providers (Supabase for backend infrastructure, analytics tools) bound by contractual privacy obligations.

  • Legal authorities when required to comply with law or protect rights.

  • With your consent when you choose to export or share data.

5. Data Retention

We retain account content while your account is active. You may request deletion at any time; we’ll remove personal data unless legally required to keep it.

6. Your Choices

  • Access, update, or delete account data via in-app settings or by emailing us.

  • Opt out of non-essential emails using unsubscribe links.

  • Revoke third-party sign-in (Apple/Google) through their account dashboards.

7. Security

We use industry-standard safeguards (TLS encryption, access controls) to protect personal data. No system is 100% secure; please protect your login credentials.

8. Children

InTouch is not directed to individuals under 13. If we discover we’ve collected data from a child, we will delete it promptly.

9. International Transfers

Data may be stored in the United States or other regions where Supabase operates. By using InTouch, you consent to international data transfers.

10. Changes

We may update this policy. We’ll notify you of material changes via the app or email. Continued use after changes means you accept the revised policy.

TERMS & CONDITIONS

Last updated: November 10, 2025

1. Acceptance of Terms

By creating an account, accessing, or using InTouch (“we,” “us,” “our”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the app or website.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to form a binding contract to use InTouch.

3. Account Registration & Security

  • Provide accurate, complete information and keep it updated.

  • You are responsible for safeguarding your login credentials and for all activities under your account.

  • Notify us immediately of unauthorized use or security breaches.

4. Use of the Service

You may use InTouch only for lawful, authorized purposes. Prohibited uses include:

  • Reverse engineering, scraping, or data-mining our services.

  • Interfering with or disrupting the platform or associated networks.

  • Uploading malware, infringing content, or anything that violates applicable law.

We may suspend or terminate accounts that violate these Terms.

5. User Content

  • You retain ownership of content you submit but grant us a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, and modify it to provide and improve the service.

  • You represent that you have rights to the content you submit and that it does not infringe others’ rights.

6. Privacy

Our collection, use, and sharing of personal information are described in the InTouch Privacy Policy. Using the service constitutes acceptance of that policy.

7. Payments (If Applicable)

If you purchase paid features:

  • Prices and billing terms are described at checkout; all fees are non-refundable unless required by law.

  • You authorize us and our payment processors to charge your payment method.

  • Taxes and currency conversions are your responsibility.

8. Third-Party Services

InTouch may integrate or link to third-party services (e.g., Supabase, analytics, payment processors). We are not responsible for third-party content or practices; use them at your own risk.

9. Intellectual Property

InTouch, including its software, trademarks, logos, and content (excluding user content), is owned by us or our licensors and protected by intellectual property laws. You may not copy, modify, or distribute our IP without permission.

10. Disclaimers

  • InTouch is provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

  • We do not warrant the accuracy or completeness of data provided through the app.

11. Limitation of Liability

To the maximum extent permitted by law, InTouch and its affiliates are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenues, or data. Our total liability for any claim is limited to the amount you paid us in the twelve months preceding the claim or $100, whichever is greater.

12. Indemnification

You agree to indemnify and hold InTouch, its affiliates, officers, employees, and agents harmless from claims, damages, and expenses (including legal fees) arising from:

  • Your use of the service;

  • Your violation of these Terms; or

  • Your infringement of third-party rights.

13. Termination

We may suspend or terminate your account or access to the service at any time, with or without notice, for conduct that violates these Terms or is harmful to other users or us. You may terminate your account at any time by contacting support.

14. Changes to the Terms

We may update these Terms from time to time. We will post the updated Terms with the “Last updated” date. Continuing to use InTouch after changes become effective means you accept the revised Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California (or insert your jurisdiction). Any disputes shall be resolved exclusively in the state or federal courts located in San Francisco County, California, unless local law requires otherwise.

16. Contact Us

Questions about these Terms? Contact us at:

support@getin-touch.co